Privacy
Privacy policy
We collect only what is needed for accounts, saved topics, questions and appointment requests, with consent before submission.
What is stored
Your language and initial saved list are stored in the browser. When signed in, saved items sync to your account for access across devices.
Accounts store display name, language and access role. Consultation and appointment requests store contact details, questions or notes, and submission time so you can follow the request and authorised staff can process it.
Questions and appointment requests
These forms are available after sign-in. Submitted information is stored securely to process the request. You must confirm consent before sending, and should not include medical records, identity numbers or unnecessary health details. Only the request owner and authorised staff can access it.
Search terms and your controls
The service may retain limited search terms to improve search, never as a diagnosis. You can clear local items in browser data and manage synced items in My library. To request deletion of an account or submitted request, contact the team through the contact page.
What we do not do
We do not sell personal data, publish unverified patient testimonials, or request medical records through insecure channels.